Gibbs & Story Team Client Testimonials

What Gibbs & Story Team's clients are saying about their stellar service.

Jennifer is the best realtor we could have asked for. She not only helped us find and obtain our dream home, she also made the process fun. Buying a home can be stressful and searching for one can seem intimidating but, my husband enjoyed working with her. I would HIGHLY recommend to any and all looking for a new home and someone who will step up and go to bat to make sure you end up with your dream home.


Johana was the only realtor willing to work with us, despite us not living in the area yet. She is a real go-getter that went out of her way to facilitate the finding, purchasing, and closing of our new home! She dedicated her whole weekend to us when I flew to Virginia to prospect for new homes. Her dedication continued as she handled all the closing inspections and appointments, keeping us informed from a distance. I highly recommend her to anyone looking for a dependable and knowledgeable realtor in the tri-city area!!!


Johana was our agent for over a year and helped us every step of the way to finding our new home in Virginia. She is always quick to respond, has great negotiation skills, and puts her clients’ interest first. We highly recommend her and will be using her services for any future purchase or sale in the area.


Johanna was very helpful and stayed on top of items I had a question on. Worked very close with the lender to insure all paperwork was turned in on a timely fashion. Made several visits with us to insure repairs were made that were on the inspectors check list. Over all, a good experience.


Great job keeping me informed of process and providing assistance when needed. Sold house quickly and for more than asking
price. Would highly recommend.


We contacted Johana and Troy months before we moved to the area, and they both were dedicated to use from the very beginning.

Once we moved to Virginia they went out of their way to show us as many good quality homes as they could. When we decided on
a home they ensured that the buying process was flawless. The entire process was a pleasure and we would recommend them to
both friends and family.


Johanna was great from the first phone call! She exceeded our expectations during our entire search and purchase process. I would recommend Johanna Story to anyone.


It was a pleasure working with Mrs. Story. Mrs. Story was very kind and extremely professional. I really appreciated the fact that she was always readily available to answer any of my questions. Mrs. Story made my first time home buying experience a pleasure. Mrs. Story was very organized and she kept me well inform about any upcoming deadlines. I know that if the times ever comes in the future to upgrade to newer home, I know who I will be calling and giving referrals for (Mrs. Story and Troy Gibbs). My family and friends deserve top notch service with peace of mind. I am convince that Troy Gibbs & Johanna Story will be able to deliver!!!


Just purchased a home. Johana helped me through the entire way. Unexpected leak ruined the floors, she pushed seller to fix! She helped walk me through everything and I was very grateful.


Johana Story was absolutely amazing! She took the time to walk us through the entire process of buying our first home. Patient, reliable, and knowledgeable; she worked with us to create a non-stressful and comfortable experience. No pressure on us however, she does work fast and is very focused. Not only did she help with the buying process itself but she has been extremely helpful after our business was done making sure we were set up for our new home! We were truly lucky to have her and I have already recommended her to my friends and family.


I had the pleasure of working with Johana Story to purchase our second home and she was always patient and professional with
me. She went above her duties to help get me and my family into our dream home!


I really valued the level of professionalism and reliability that Troy Gibbs consistently maintained. Further, I appreciated the timely manner in which he responded to my questions, phone calls and emails. Troy truly made our first time home purchase a pleasant experience, and I will highly recommend him in the future as I found his help invaluable.


Troy Gibbs was able to do something that three other agents were unable to do – sell our house. He was open and honest with us and readily made suggestions on what we needed to do to improve the home to make it appealing to buyers. He communicated
often and reassured us about the process knowing the bad experiences we had endured in the past. His professionalism and
dedicated service was proven when we received a contact only 4 days after listing the home. I would highly recommend Troy to
anyone buying or selling a home in the area.


Troy Gibbs is an outstanding and trustworthy realtor and individual. He was very knowledgeable in the real estate arena and guided my wife and I all the way through closing. He never missed a beat and always kept us informed. We are very pleased with his professionalism and dedication to his work. Troy was not there to just sell us a property but to ensure that what we were investing in was capable of being called home. He very passionate of his work which made the home buying experience seamless and without no doubt I would bring my business back to him whether it’s to sell or purchase a property.


Johana was the perfect realtor for me as a first time home buyer. She was patient and encouraging. She helped me through the short sale process and when that purchase took almost a year, she helped me find another home, that was an even more perfect fit for me.

Cindy Pierce

Amazing realtors if anyone needs one!!

Sarah Jones Keener

We enjoyed working with Troy and Johanna on the purchase of our home. They were both very helpful and always pleasant to work with. I would recommend them to anyone who is looking to purchase a home. Our home was a short sale and turned out to be a very long waiting period before we actually got our contract approved. Troy and Johanna worked with us the entire time to make sure we had our bid in correctly and all the paperwork was done. Troy stayed on top of the bank and escalated when they were taking too long to approve. I appreciate this personal touch. Both Troy and Johanna are great to work with, I would highly recommend them!!

Brenda Mills

My fiancee and I just purchased a house, and Troy and Johana were more help than we could have ever imagined! They always had a solution to every problem we ran into. If anyone ever asks us where to go to get the absolute best customer service from a team of realtors, the answer is simple, Troy and Jo! – Sunshine and Matt –

Mathew Szymczak

When I first started looking for my family home I wanted an agent to work around my schedule and Mr. Gibbs was willing to do so. If I wanted to look at a home at 10:00 am and then again at 6:00 pm with my husband Mr. Gibbs did his best to make it happen. I was most impressed by Mr. Gibbs patience with me in my search for my family’s home. As a Domestic Engineer I would select the homes I thought would suit my family needs and preview them first and if I thought a particular home had the potential to serve my family’s needs I would request a second viewing with my husband in attendance. Mr. Gibbs efforts are to be commended. After the final selection and purchase of our home Mr. Gibbs extended his services included recommendations and personal assistance in making minor repairs to our newly purchased home. Mr. Gibbs will continue to be my first selection as a Real Estate Agent in the future and I would highly recommend Mr. Gibbs services to anyone seeking service from and individual who embraces honesty, integrity and respect. Mr. Troy Gibbs you have our endorsement.

Cynthie Walters

I have known Troy for about 10 years. Troy is a hard worker and has always been easy to work with. Troy is very reliabable and meet all my expectations and then some. I would, and have highly recommend Troy Gibbs to both friends and family.

Chad Eilert

Troy was wonderful to work with. he was recommended to us by a family member. troy exceeded our expectations. as first time home buyers, we were clueless as to where to start. troy walked us through everything. while looking at many different homes, troy would point things out and help us see the potential each home might have to offer. he’s an all around great guy and we have and will continue to recommend him and his staff to our friends, family and aquaintances.

Becky Bitner

We had a fantastic experience with Troy Gibbs and the Gibbs team and would recommend them to anyone wishing to sell or purchase a house in the tri-cities area. There are very dependable, knowledgeable, and experienced in the real estate business. They provided us with valuable suggestions for improvements to make and information on where to go to get the work done and all this expedited the sale of our home. Call Troy …he’ll get the job done!

Holly Gorse

Mr. Gibbs is very knowledgeable in the real estate business, he is very kind, very respectful and outgoing. He is a realtor that will go the extra mile even when you have to close on your new home at 8 PM. I recommend Mr. Gibbs to anyone.

David Rodriguez

Johana sold our next door neighbors house and then sold our parent’s house. She was very patient with our parents and was always there to answer questions whenever we needed her. She was quick to get the house listed on the internet and had many open houses. She SOLD the house and we are grateful! We would highly recommend her.

Becky Spain

After a rather long period of my childhood home floundering in an uneasy selling market, I called upon Troy and Johanna. This was prompted and referred to me by my General Contractor who is Johanna’s brother. His work was magnificent on my own home and his professional ethic was superb. I needed a team with the same attitude and energy. Troy and Johanna take a working class attitude into each selling prospect and seller using modern means to make the sale, old fashioned reliability and a desire to win. They quickly developed a personal and professional relationship with me and the home was sold in less than a month. Troy and Johanna are also Contractors and bring that knowledge to the table. This mix was a perfect fit for me and the job was done. I highly recommend this team to anyone, no matter the value or location of the home.

Gene Pembleton

I work long hours and different shifts and Troy works around that with no problem. Even doing late evening showings. He does a great job of keeping open the lines of communication, when I have questions or concerns it gets addressed in short order. ALWAYS answers or returns your call and with other realtors thats a crap shoot. Troy takes the hassle out of selling or buying.

Chris Tate

I am a military spouse that just relocated from Europe to Fort Lee, VA. After discussing and then deciding to become homeowners, we contacted a real estate company. The agent didn’t understand what our expectations were and had shown us homes that were already pending sales. Very bad customer experience. She was dropped immediately. After careful consideration, I suggested that we find an agent that understood our needs. When I called Prince George Realty, they (Troy Gibbs) promptly returned my call. Me and my husband made an appointment to meet with Mr. Gibbs, to discuss our needs. Not only was he extremely cordially, his professionalism was royal. The people that work with him…simply organized and super friendly! Mr. Gibbs took time to ask us questions, go over our options and did a quick search on homes defining our needs. We were taken out to see about 6 homes in one day. Excited,we narrowed our search to 3 and finally settled on 1. In approximately five weeks, we were closing on our new home in Prince George County, Virginia. We love it!!!!!!! Troy Gibbs is extremely diligent. Customer satisfaction SUPERB! Would I refer others to him??? YES… For those who are serious about buying a home. A Way to Go, Prince George Realty!

Omar and Beverly Burnett

Very knowledgeable in his profession; goes the extra mile to assist in anything he can; he is there with you during your closing of your new home even if it’s at 8pm.

davtina

South Prince George, VA

Troy Gibbs and the Gibbs Team was excellent at helping my husband and I buy our first home. Whatever we needed Troy Gibbs and his partner Ross Bauschatz was always there and willing and ready to help meet our needs. It was truly a pleasure working with both of them. I will be referring potential home buyers to them in the future.

Terese n Damien

Troy Gibbs and his staff have always gone above and beyond when it comes to buying a home. Definitely experts in their field.

Mike

Vacaville, CA

Troy took the time to show me a wide variety of homes until I found the right place for me. His knowledge of the market and the buying process was instrumental in me buying a home. He was always professional and I would highly recommend him to anyone looking for real estate in the Fort Lee area.

gaines_sv

Hopewell, VA

Troy worked with us to find the perfect home in the perfect location in the Fort Lee area.
My husband and I were looking for the perfect piece of property and the right-sized house directly between our two jobs, and Troy helped us locate several great candidates. When we were finally ready to make our decision, he also put us in touch with an amazing contractor to help tailor the interior of the home to our exact specifications.

Troy is a consummate professional, personable and knowledgable about real estate in an area stretching from Surry County (where we almost bought before our professional situation changed) to Chester and beyond. I would recommend him to anyone!

Annelou Mason

Richmond, VA

Troy helped get my wife and me into our first house and the entire process was pleasant and professional. Troy was always willing to meet with us even if it wasn’t during the normal work hours of the day. He went above and beyond to make sure we were happy.

Troy and his team are not only knowledgeable about properties and market trends but are also able to put you in touch with hard working people who can get you financed on your first house or your fifth house.

Don’t hesitate to contact the Gibbs and Story Team for all of your buying and selling needs.

dmcoleman79

Prince Georgia County, VA

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Troy and his team were helpful and knowledgeable through my home buying adventure. I was a first time home buyer and he walked me through the whole process ensuring I was taken care of and making smart decisions. He remained encouraging and patient as we looked at dozens of homes, showing me what to look for both good and bad.

He and his team always responded promptly to calls, anytime of the day. They helped me do several home renovations and ensured the contractors delivered as promised. Troy showed real vision with what works in a home.

I will be using Troy for any future home transactions and he has still remained available as a resource over a year after I moved into my home. I would recommend him to anyone and am thankful for all his help.

Rj Simmons

Hopewell, VA

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